FREQUENTLY ASKED QUESTIONS
Who Can Rent a Car?
To rent one of our luxury cars, you need to be at least 21 years old and have a clean driving record with no DUIs or major violations.
To rent one of our luxury cars, you need to be at least 21 years old and have a clean driving record with no DUIs or major violations.
Do I Need Insurance?
No, you don't need to have full coverage insurance to rent our cars.
No, you don't need to have full coverage insurance to rent our cars.
What Documents Do I Need?
When you rent, make sure to bring your driver's license, a credit card matching your name and has insurance coverage.
When you rent, make sure to bring your driver's license, a credit card matching your name and has insurance coverage.
Can I Add Extra Drivers?
Yes, you can add more drivers if they meet the same requirements.
Yes, you can add more drivers if they meet the same requirements.
How Can I Pay?
We accept all major credit cards for payment.
We accept all major credit cards for payment.
Is There a Deposit?
Yes, we'll put a temporary hold of up to $600 on your credit card as a deposit. We'll release it within 24-48 hours if you return the car in good condition.
Yes, we'll put a temporary hold of up to $600 on your credit card as a deposit. We'll release it within 24-48 hours if you return the car in good condition.
How Long Can I Rent?
You can rent our cars for 4 Hours, a day, a weekend, or longer, with discounts for longer rentals. The rental starts when you get the car.
You can rent our cars for 4 Hours, a day, a weekend, or longer, with discounts for longer rentals. The rental starts when you get the car.
Is There a Minimum Rental?
Most of our cars can be rented for at least 4 Hours.
Most of our cars can be rented for at least 4 Hours.
Can I Rent a Car for a Test Drive?
Yes! You can rent a car to test drive it. Rentals from Monday to Thursday require a minimum of 4 hours, and weekend rentals need at least two days.
Yes! You can rent a car to test drive it. Rentals from Monday to Thursday require a minimum of 4 hours, and weekend rentals need at least two days.
What's the Mileage Allowance for Daily Rentals?
Each daily rental includes an allocation of 125 glorious miles.
Each daily rental includes an allocation of 125 glorious miles.
What Happens If I Exceed the 100-Mile Limit?
A: If you surpass the 125-mile limit, there will be an additional charge of $1 per mile for every extra mile driven.
A: If you surpass the 125-mile limit, there will be an additional charge of $1 per mile for every extra mile driven.
Who Covers Fuel and Tolls?
You are responsible for covering all fuel costs and tolls during your rental.
You are responsible for covering all fuel costs and tolls during your rental.
What If I Receive a Traffic Ticket?
If you receive a ticket for speeding, illegal parking, towing, or any other reason, you are responsible for paying all associated fines and penalties.
If you receive a ticket for speeding, illegal parking, towing, or any other reason, you are responsible for paying all associated fines and penalties.
Do Your Cars Come with GPS?
Some of our vehicles come equipped with built-in GPS.
Some of our vehicles come equipped with built-in GPS.
Can I Use the Car on a Racetrack?
Unfortunately, our insurance policies and yours prohibit the use of our cars on racetracks.
Unfortunately, our insurance policies and yours prohibit the use of our cars on racetracks.
What Is Your Cancellation Policy?
If you’re Canceling your reservation before 2 weeks in advance, you will receive a full reimbursement. Within two weeks will incur a 50% cancellation fee. Canceling on the day of the rental will result in the full rental fee.
If you’re Canceling your reservation before 2 weeks in advance, you will receive a full reimbursement. Within two weeks will incur a 50% cancellation fee. Canceling on the day of the rental will result in the full rental fee.
What If the Car Experiences Mechanical Issues During My Rental?
If an mechanical issue arises during your rental, please contact us immediately, and we will arrange for a replacement vehicle promptly.
If an mechanical issue arises during your rental, please contact us immediately, and we will arrange for a replacement vehicle promptly.
What Are the Pickup, Drop-off, and Delivery Times?
Our regular business hours are from 10 am to 6 pm, during which you can arrange for pickup, drop-off, or car delivery.
Our regular business hours are from 10 am to 6 pm, during which you can arrange for pickup, drop-off, or car delivery.
Do You Offer Free Delivery Service?
Absolutely! We offer an exclusive delivery service to enhance your luxury experience.
Absolutely! We offer an exclusive delivery service to enhance your luxury experience.
How Far Does Your Free Delivery Service Cover?
Our complimentary delivery service covers distances of up to 25 minutes.
Our complimentary delivery service covers distances of up to 25 minutes.
What If My Location Is Beyond 25 Miles?
We extend our delivery services to locations up to 115 miles away for an additional fee.
We extend our delivery services to locations up to 115 miles away for an additional fee.
can you manage/rent my personal car?
Yes! Reach out to us for our exclusive offers of auto management.
Yes! Reach out to us for our exclusive offers of auto management.
Contact us
Store Location
Business Hours
1 (718) 701-7778
office@luxurentjourneys.com
72 Summit Avenue
Montvale, NJ 07645
Monday - Thursday:
10am-6pm
Friday: 10am-1pm
Saturday: Closed
© Copyright 2024 LUXURENT. Designed By A1SN INC.